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How Bej Jelly Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care on this platform. This policy explains what we collect, why we collect it, and how you can request changes — covering everything from bKash deposit records to device identifiers used during login.

Account data protectionPayment record handlingbKash, Nagad, Rocket privacyYour right to request deletionCookie and device controls
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Bej Jelly How Bej Jelly Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security on Bej Jelly runs from account creation through every bKash, Nagad, or Rocket transaction. Each session is protected by SSL encryption, and login events are verified by OTP sent to your registered mobile number — so access requires both your credentials and physical possession of your phone.

Account Security Every login triggers an OTP to your registered number. This two-step check means even if your password is compromised, your account stays protected without extra configuration from you.
Cookie Controls We use functional cookies to keep your session active and preference cookies to remember your lobby settings. You can manage or clear these through your browser settings at any time.
Data Retention Account and payment records are kept for as long as your account is active and for a period after closure as required for financial compliance. We do not retain data beyond that window.
Correction and Deletion You can ask us to correct inaccurate personal data or request deletion of your account records. Submit the request through live chat or the in-account Help section and we will confirm next steps.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or delete your personal data, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email, or through the in-account help section. We aim to respond to data requests within a reasonable time and will confirm receipt so you know your request is being handled.

Live Chat Open the chat icon in your account dashboard. Available during active support hours. Fastest path for urgent data queries or account-linked payment concerns.
Email Support Send your data request to our support address listed in your account settings. Include your registered mobile number so we can locate your records quickly.
In-Account Help Go to your account, tap Help, then select Privacy Request. You can submit a data access or deletion request directly from there without leaving the platform.

Common Questions About Your Data on Bej Jelly

Here are the questions we hear most often about how personal data is handled on this platform. If yours is not covered, reach out through live chat or the in-account Help section.

We collect your registered mobile number, device identifiers, and the transaction references generated when you deposit via bKash, Nagad, or Rocket. Session data such as login times and pages visited is also recorded.

We do not sell your data. Payment references from bKash, Nagad, and Rocket transactions are shared only with the payment processor needed to complete or verify that specific transaction.

Go to your account, tap Help, then select Privacy Request, or contact us via live chat. Include your registered mobile number so we can locate your records and send you what we hold.

Yes. Submit a deletion request through the in-account Help section or via live chat. We will confirm what can be deleted immediately and what must be retained for financial compliance purposes.

Payment records linked to bKash, Nagad, and Rocket transactions are kept for as long as your account is active and for the period required after closure to meet financial record-keeping obligations.

Yes, session data including login events, pages visited, and game activity is recorded to operate the platform and detect unusual access. OTP verification is required at each login for your protection.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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